Returns & Refunds Policy
At Magnifico Food, we strive to ensure the highest quality for our gourmet Italian products; however, due to the perishable nature of our items, returns are generally not accepted unless the product arrives damaged or incorrect. If you experience an issue with your order, please contact our customer support team within 48 hours of delivery to initiate a resolution.
Inspect Your Order
Upon delivery, please immediately check your items for any signs of damage, leakage, or incorrect packaging.
Document the Issue
Take clear photos of the damaged product and the shipping label as evidence for our quality control team.
Contact Customer Support
Email our support team with your order number and the photos within 48 hours to request a refund or replacement.
Resolution Process
Once your claim is reviewed, we will issue a credit to your original payment method or ship a replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing